ppfac-tucson-skyline-night

Purchased Power and Fuel Adjustment Charge

What is the Purchased Power and Fuel Adjustment Charge (PPFAC)?

The PPFAC is a usage-based credit or charge that reflects changes in energy-related costs, including fuel for our power plants and the price of power we purchase for customers. It includes only costs that are not already incorporated in summer or winter base power supply rates.

The PPFAC is usually reset each year by the Arizona Corporation Commission (ACC) to pass along recent energy costs and charges. It is designed to mitigate the impact of sudden changes in market prices while avoiding the accumulation of large, unrecovered balances between rate cases.

Ƶ passes these costs along without any markup and earns no profit from this charge.

What is the current PPFAC charge or credit?

In May 2024, the ACC approved a reduction in the PPFAC from about one and a half cents per kWh to less than one cent per kWh. A typical customer would see a PPFAC decrease of about $12, although the actual bill impacts will vary by customer depending on their energy usage, with customers using more energy paying a higher charge.

Although Ƶ customers will pay lower energy costs this summer as a result of the surcharge changes, increased energy usage will still result in higher overall bills.

Who sets the price that Ƶ pays for fuel and energy?

Those prices are subject to market pressures, which are affected by weather, energy system capacity, economic factors and worldwide events, among other forces. The price of natural gas has increased significantly in recent years, increasing the cost of operating Ƶ's power plants as well as the price for power purchased on the wholesale energy market. Ƶ works hard to mitigate the costs that are passed along to customers.

How does the PPFAC appear on my monthly bill?

The PPFAC appears on your bill under the heading “Power Supply Charges” along with your summer or winter base power supply rate.

Do other utilities have charges like this?

Yes. Similar components are included in the electric rates of Ƶ’s sister company, UniSource Energy Services, as well as in those charged by Arizona Public Service and electric utilities in all 50 states.

Does Ƶ provide support to customers having trouble paying their bills?

We understand many customers may be struggling financially. Ƶ offers extended payment arrangements, payment extensions and other forms of assistance. Bill payment assistance also is available through community organizations and state agencies. For more information, click here or call (520) 623-7711.

Does the PPFAC apply to all of the energy I purchase from Ƶ?

Shares of solar energy purchased through Ƶ’s GoSolar Shares program are not subject to the PPFAC. Customers enrolled in Ƶ’s GoSolar Home program are exempt from the PPFAC as well.

What can I do to reduce energy costs?

Explore ways to save energy: Improving energy efficiency not only lowers your energy bills, it improves the comfort and quality of life for you and your family. Simple lifestyle modifications can make a big difference, especially if you an conserve energy during times of peak usage. Cooling your home in the summer, for example, can be one of your largest energy expenses. The Department of Energy recommends setting your thermostat at 78 degrees in the summer and using fans to help you feel cooler.

Find out if you qualify for payment assistance: We offer monthly low-income discounts. We can also help you determine if you’re eligible for federal rental assistance and can assist with payment plans if you’re falling behind.

Consider some of our pricing plans and programs: Budget Billing helps level out your payments across the year, so your bills are more predictable, without those summer spikes.

You also might explore one of our pricing plans, which are designed to help you save energy and reduce your bill. Two of the plans include time-of-use rates that offer discounts for usage during off-peak hours. The other two plans pair reduced energy charges with a “demand” charge that rewards customers who can limit their concurrent use of large appliances during on-peak hours. Customers with flexibility regarding when they use energy could find opportunities to lower their monthly energy bills. See which plan might be right for you with our Pricing Planner tool, which assumes identical usage with your past 12 months of energy usage.